Job Summary
On behalf of Sane Konsult Travels and Tours, BlueBrain Services Ltd is looking for an Assistant Sales Representative to play a crucial role in supporting the sales team and ensuring seamless customer interactions.
About the Hiring Organisation
BlueBrain Services Ltd is one of the leading financial consulting firms managed by experienced corporate professionals in financial services, project management, Legal services, international development services, and human capital development. We aim to deliver quality technical support to private and public sector organizations. We offer bespoke solutions and recent innovations in financial engineering to make our clients go ahead of their competition.
BlueBrain Services is driven by customer satisfaction with an objective to build long-term partnerships through personal and professional service.
Job Purpose
The Assistant Sales Representative will to provide vital support to the sales team, ensuring exceptional customer satisfaction and smooth operations. He/She will assist customers, recommend products or services, manage point-of-sale systems, maintain store appearance, and actively participate in sales promotions and events.
Job Description
- Ensure high levels of customer/client satisfaction through excellent sales service
- Follow all company policies and procedures
- Recommend products, services, or merchandise to help customers or clients
- Greeting customers or clients and offering assistance
- Maintain outstanding store condition and visual merchandising standards
- Answering questions and addressing concerns
- Accurately describe product features and benefits
- Assisting in sales promotions, marketing support, and policies in organizing sales events, trade shows or marketing campaigns.
- Demonstrating how products and services work
- Taking payments for purchases and packaging purchases
- Follow-up and after-sales service to ensure customer satisfaction, address any issues or concerns, and provide post-sales support or assistance
- Stocking merchandise and creating displays
- Inventory management by assisting with inventory control, monitoring stock levels, tracking inventory movement, and coordinating with the warehouse or procurement team to ensure product availability and services
- Keep up-to-date information on products and services
- Actively involved in the receiving of new shipments
- Perform any other duties that may be assigned by management
Competencies Required
- 2 years of proven working experience in Global Distribution System (GDS) -Sabre, Galileo, platforms for reservations.
- HND or BSc in Business, Marketing or a related field.
- Basic understanding of sales principles and customer service practices
- Knowledge of point-of-sale systems and basic administration skills
- Track record of over-achieving sales quota
- Records of sold tickets
- Competency in Microsoft applications including Word, Excel, and Outlook for a variety of tasks.
Equal Opportunity Employer Clause
BlueBrain Services IS AN EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, gender identity, genetic information, sex, sexual orientation, political affiliation, marital status, non-disqualifying physical or mental disability, membership, or non-membership in an employee organization, or on the basis of personal favouritism or other non-merit factors, except where otherwise provided by law.