Leadership Skills for Supervisors - Communication, Coaching, and Conflict Resolution

About This Course

This course aims to prepare you for leadership position. it helps to understand how to harness healthy conflict in teams and how to manage conflict conversations. Learn effective speaking and listening techniques with communication skills training and become a better leader.  The course enables one to understand the responsibilities of a Leader, how leaders communicate and resolve conflicts amoung teams and enhance mentorship.

Course contents

• The power of persuasion and how to utilize multiple persuasion styles.
• Communicate effectively in conflict
• Understand how perceptions create conflict
• Determine factors that create unhealthy team conflict
• The difference between a manager and a leader and how to be more effective as a leader
• Become a Master in Leadership
• Delegate effectively to empower your team

 

Target audience

• Coaches/Mentors/Trainers
• Managers
• Team Leaders
• Human Resource Managers
• Supervisors

Course requirements

No prior knowledge is required